pk6gam Privacy Policy

pk6gam ("we", "us", "our", "the Platform") is an internationally licensed online gaming and sports betting platform, accessible at pk6gam.net and associated subdomains. pk6gam is the data controller responsible for personal data collected through the platform.

pk6gam is specifically designed to serve Pakistani players, offering services including cricket betting, PSL wagering, badminton and volleyball sports betting, live casino games, and online slot games — all denominated in Pakistani Rupees (PKR) with support for local payment methods including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, SadaPay, and USDT.

As the data controller, pk6gam is responsible for deciding how and why your personal data is processed. This Privacy Policy sets out those purposes and the measures pk6gam takes to ensure your data is handled lawfully, fairly, and transparently.

pk6gam collects personal data in several categories depending on your interaction with the platform. The following table summarises the categories of data we collect and the context in which each category arises:

pk6gam collects personal data through the following channels:

• Direct submission: Data you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, contacting support, or updating your account profile.
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and platform analytics when you visit or interact with the pk6gam website or mobile platform.
• Third-party sources: Identity verification data may be cross-referenced with third-party KYC providers for age and identity verification. Payment processors may share transaction confirmation data with pk6gam for reconciliation purposes. These third parties are bound by confidentiality agreements with pk6gam.
• Responsible gaming disclosures: If you voluntarily disclose information about your gaming habits, financial circumstances, or health when requesting responsible gaming tools, that information is recorded and used solely to manage your account in accordance with your request.

pk6gam does not purchase or obtain personal data from data brokers or third-party marketing lists.

pk6gam processes personal data only where there is a valid legal basis to do so. The primary legal bases relied upon are as follows:

• Contractual necessity: Processing is necessary to perform the contract between you and pk6gam — including account creation, bet processing, payment handling, and customer support. Without this data, pk6gam cannot provide the services you have registered for.
• Legal obligation: Processing is necessary to comply with pk6gam's legal and regulatory obligations, including anti-money laundering (AML) requirements, age and identity verification obligations, and licensing conditions imposed by the relevant gaming authority.
• Legitimate interests: Processing is necessary for pk6gam's legitimate interests — including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided those interests are not overridden by your privacy rights.
• Consent: Where required, pk6gam will seek your explicit consent before processing data for optional purposes, such as marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pk6gam uses the personal data collected from players for the following specific purposes:

• Account management: Creating and maintaining your pk6gam account, processing login authentication, and managing your account profile and settings.
• Identity and age verification: Verifying that you are who you claim to be and that you meet the minimum age requirement of 21 years before permitting real-money gaming activity.
• Payment processing: Processing your PKR deposits via JazzCash, EasyPaisa, or bank transfer, and fulfilling your withdrawal requests to your verified payment method. Transaction records are maintained for accounting and regulatory purposes.
• Service delivery: Enabling you to place sports bets, participate in casino games, and access all pk6gam platform features in a personalised and seamless manner.
• Fraud and crime prevention: Detecting, investigating, and preventing fraudulent transactions, account takeovers, money laundering, underage gambling, and other prohibited activities. This includes automated transaction monitoring and IP analysis.
• Responsible gaming: Monitoring your gaming patterns to identify potential signs of problem gambling and proactively offering responsible gaming tools where appropriate. Processing your self-exclusion, deposit limit, or cooling-off requests.
• Customer support: Responding to your support inquiries, resolving complaints, and maintaining records of communications for quality assurance and dispute resolution.
• Legal compliance: Fulfilling pk6gam's obligations under applicable anti-money laundering legislation, gaming licensing conditions, and any lawful requests from regulatory or law enforcement authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the pk6gam platform, resolve technical issues, and develop new features.
• Marketing (with consent): Sending you relevant promotional offers, bonus notifications, and platform updates where you have opted in to receive marketing communications.

pk6gam does not sell your personal data to any third party. We share data only with the following categories of recipient, and only to the extent necessary for the purposes described in this Policy:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, SadaPay, and USDT network processors require transaction data to facilitate deposits and withdrawals. These processors act as independent data controllers for the payment processing function and are subject to their own privacy policies and applicable financial regulations.
• Identity verification providers: Third-party KYC service providers receive identity documents and personal details for the purpose of age verification and anti-money laundering screening. All such providers are contractually bound to handle your data securely and use it only for verification purposes.
• Game technology providers: Third-party casino game and slot providers receive limited technical session data (such as session tokens and bet amounts) that is necessary to deliver the game experience. They do not receive your full personal profile.
• Regulatory and licensing authorities: pk6gam's gaming licence may require the disclosure of player data — including transaction records and account information — to the relevant licensing authority upon request. Such disclosures are mandatory and lawful.
• Law enforcement and government bodies: Where required by applicable law or a valid court order, pk6gam will disclose personal data to law enforcement agencies, financial intelligence units, or other government bodies. pk6gam will notify you of such requests to the extent permitted by law.
• Professional advisors: Lawyers, accountants, and auditors engaged by pk6gam may access limited personal data in the course of their professional engagements. All such parties are bound by professional confidentiality obligations.
• Business successors: In the event of a merger, acquisition, or sale of pk6gam's business or assets, personal data may be transferred to the acquiring entity. You will be notified of any such change in controller.

pk6gam uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following categories of cookie are used on the pk6gam platform:

• Strictly necessary cookies: These cookies are essential for the pk6gam platform to function. They maintain your login session, remember your cart and preference settings, and enable security features such as CSRF protection. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These cookies remember your preferences — such as your selected language, currency display, and responsible gaming reminder settings — so you do not have to re-enter them on each visit.
• Analytics cookies: pk6gam uses privacy-respecting analytics tools to understand how players use the platform. Analytics data is aggregated and anonymised before being used for product improvement decisions. Your individual betting history is not used for external analytics reporting.
• Security cookies: These cookies support pk6gam's fraud detection systems and help identify suspicious login patterns or account takeover attempts.

pk6gam does not use third-party advertising cookies or social media tracking pixels. You may manage cookie preferences via your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the pk6gam platform.

pk6gam retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to meet anti-money laundering record-keeping requirements.
• Transaction records: PKR deposit and withdrawal records, bet history, and casino session data are retained for a minimum of 5 years following the date of the transaction, in accordance with financial compliance obligations.
• KYC and identity documents: Identity documents submitted for verification are retained for the duration of the account plus 5 years, after which they are securely deleted.
• Support communications: Live chat transcripts and email correspondence are retained for up to 3 years from the date of the last interaction, for dispute resolution and quality assurance purposes.
• Technical and log data: Server logs and technical access data are retained for up to 12 months and then anonymised or deleted.
• Marketing preference data: Marketing consent records are retained for the duration of your account plus 3 years to evidence compliance with consent obligations.

At the end of the applicable retention period, pk6gam will securely delete or anonymise your personal data. Anonymised data may be retained indefinitely for statistical and analytical purposes.

pk6gam employs a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the pk6gam platform is encrypted using TLS 1.3, the current industry-standard transport layer security protocol.
• Encryption at rest: Sensitive data stored in pk6gam's databases — including identity documents, payment account numbers, and authentication credentials — is encrypted at rest using AES-256 encryption.
• Password hashing: Account passwords are never stored in plain text. pk6gam uses bcrypt hashing with a random salt to store password credentials, meaning pk6gam employees cannot retrieve your actual password.
• Two-factor authentication (2FA): pk6gam offers 2FA via SMS to your registered Pakistani mobile number. We strongly recommend enabling 2FA on your account to provide an additional layer of security beyond your password.
• Access controls: Internal access to personal data is restricted on a need-to-know basis. pk6gam employees can only access the specific data required to perform their job functions. All internal data access is logged and audited.
• Security monitoring: pk6gam employs continuous security monitoring, intrusion detection systems, and regular penetration testing to identify and remediate vulnerabilities before they can be exploited.

pk6gam operates as an international platform, and some of the third-party service providers we work with — including identity verification providers and game technology providers — are located outside Pakistan. As a result, your personal data may be transferred to and processed in countries other than Pakistan.

Where such international transfers occur, pk6gam takes appropriate steps to ensure that your personal data remains protected to a standard equivalent to that described in this Privacy Policy. These steps may include:

• Transferring data only to countries or organisations that provide an adequate level of data protection as recognised under applicable international standards.
• Entering into contractual data protection clauses with recipient organisations that impose equivalent data protection obligations.
• Ensuring that receiving organisations are bound by applicable professional confidentiality obligations (for legal, financial, or audit service providers).

If you would like more information about the specific safeguards applied to any particular international data transfer, please contact our Data Protection team using the details in Section 15.

As a pk6gam player, you have the following rights in relation to your personal data. These rights are genuine and enforceable — you may exercise any of them by contacting pk6gam's Data Protection team as described in Section 15:

pk6gam is strictly for adults aged 21 and above. The platform is not intended for use by children or minors under any circumstances. pk6gam does not knowingly collect or process personal data from any individual under the age of 21.

If pk6gam becomes aware that personal data has been collected from an individual under 21 — whether through registration, gameplay, or any other interaction — the following actions will be taken immediately:

• The account will be permanently closed and all access revoked.
• All personal data associated with the underage account will be securely deleted from pk6gam's systems.
• All deposits made by the underage individual will be returned in full to the source payment method.
• Any winnings generated from underage gambling will be forfeited and donated to a registered responsible gaming charity.

pk6gam may send you marketing communications — including promotional emails, SMS messages, and in-platform notifications about bonuses, new games, and special events — only where you have opted in to receive such communications during registration or via your account settings.

Marketing communications from pk6gam will always include a clear and simple way to opt out (unsubscribe). You may also manage your marketing preferences at any time by logging into your pk6gam account and accessing the Marketing Preferences section under Account Settings.

• Email marketing: Promotional emails are sent to your registered email address and include an unsubscribe link in every message. Unsubscribing from email marketing does not affect transactional emails (such as deposit confirmations, withdrawal notifications, or account security alerts), which are necessary for account operation.
• SMS marketing: Promotional SMS messages are sent to your registered Pakistani mobile number. You may opt out of SMS marketing by replying STOP to any marketing SMS, or by adjusting your preferences in your account settings.
• Push notifications: If you have granted permission for push notifications via your mobile device or browser, pk6gam may send promotional alerts. You can disable push notifications at any time via your device or browser settings.

pk6gam respects all opt-out requests and will action them within 48 hours. Once opted out, you will not receive further marketing communications from pk6gam unless you explicitly opt back in.

pk6gam may update this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices, or the services we offer. The "Last Updated" date at the top of this document will be revised whenever changes are made.

Where material changes are made to this Privacy Policy — such as changes in the purposes for which data is processed, the categories of recipients to whom data is disclosed, or the legal basis for processing — pk6gam will notify you via email to your registered email address and via a prominent notice on the pk6gam website.

By continuing to use the pk6gam platform following the publication of an updated Privacy Policy, you acknowledge and accept the revised Policy. If you do not agree with any changes made, you may request account closure and withdrawal of any remaining balance, subject to applicable terms and verification requirements.

If you have any questions, concerns, or requests relating to this Privacy Policy or how pk6gam handles your personal data, please contact our Data Protection team using the following channels:

• Email: [email protected] — please include "Privacy Inquiry" or "Data Rights Request" in the subject line.
• Live Chat: Available 9am – 2am Pakistan Standard Time, 7 days a week. Access via the pk6gam website.

pk6gam aims to respond to all privacy-related inquiries within 5 business days, and to all formal data rights requests within 30 days as required by applicable data protection regulations.